Returns & Exchanges
At 401 Games, we want you to be completely satisfied with your fashion purchases. If your items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery provided they are in original condition with tags attached.
Initiate Your Request
Log into your 401 Games account and select the order containing the items you wish to return to generate a unique Return Authorization Number.
Pack Your Items
Carefully place the unworn apparel and accessories into their original packaging, ensuring all designer tags and security seals remain intact.
Label and Ship
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing